At You Store Name, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free return policy.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You have 14 days from the date of purchase to initiate a return.
To initiate a return, please contact our customer service team at firstname.lastname@example.org. We will provide you with a return authorization and instructions on how to return your item.
Customers are responsible for the cost of shipping for returns.
Refunds will be processed back to the original method of payment. Please note that it may take 5-7 business days for the refund to reflect on your account.
We do not charge any restocking fees for returns.
Final Sale items are non-refundable.
Refunds will be processed within 5-7 business days from the date that we receive your returned item.
If your item is damaged or defective at the time of delivery, please contact us immediately and we will do our best to resolve the issue. If you have any questions about our refund policy, please contact us at email@example.com.